Hosting Services – Terms and Conditions

Addendum to General Terms and Conditions

This Addendum outlines the additional terms and conditions specific to the hosting services provided by moelholt. These terms are in addition to and supplement the general terms and conditions. By using our hosting services, you agree to the terms outlined in both the general terms and conditions and this Addendum.


These additional terms and conditions apply specifically to the hosting services provided by moelholt. By accessing and using our hosting services, you accept these terms in full. If you disagree with these terms, you must not use our hosting services.


  • “Hosting Services” refers to the services provided by moelholt for hosting software, including but not limited to backup, restore, performance and security audits, patching of plugins, uptime monitoring, and monthly client reports.
  • “Plugins” refers to software add-ons that enhance the functionality of the hosted software, which may include free plugins and plugins with a software key.

Hosting Services

  • Backup and Restore: We provide regular backups of your data and offer restore services in case of data loss. Backup schedules and retention periods will be outlined in your service agreement.
  • Performance and Security Audits: We conduct periodic performance and security audits to ensure your hosted software operates efficiently and securely.
  • Patching of Plugins: We manage and apply necessary patches to plugins to ensure they are up-to-date and secure. This includes both free plugins and those requiring a software key.
  • Uptime Monitoring: We continuously monitor the uptime of your hosted software to ensure maximum availability and performance.
  • Monthly Client Reports: We provide monthly reports to clients detailing uptime, performance, security audits, and any maintenance activities performed.

Usage Restrictions

  • You may not use our hosting services for any illegal or unauthorized purpose.
  • You may not host content that is illegal, infringing, or harmful.
  • You agree not to interfere with or disrupt the hosting services or servers/network connected to the hosting services.

Customer Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must ensure that any software or plugins you provide to be hosted do not infringe on third-party rights and comply with all applicable laws.
  • You must promptly report any issues or incidents related to the hosting services to moelholt.

Payment and Refunds

  • All payments for the hosting services must be made in accordance with the payment terms specified in your service agreement.
  • Refunds are only available as per our refund policy, which can be found [here/link to refund policy].

Limitation of Liability

  • To the fullest extent permitted by law, moelholt shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in any way connected with the use of our hosting services.
  • Our total liability for any claims under these terms, including for any implied warranties, is limited to the amount you paid us for the hosting services.


  • We reserve the right to terminate or suspend your access to our hosting services at any time, without prior notice, for conduct that we believe violates these terms and conditions or is harmful to other users of our hosting services, us, or third parties, or for other reasons.
  • Upon termination, all services provided to you will cease immediately.

Data Protection

  • We take data protection seriously and implement appropriate measures to protect your data. Details of our data protection practices can be found in our privacy policy.

Changes to Terms

  • We may update these terms and conditions from time to time. We will notify you of any changes by posting the new terms and conditions on our website. You are advised to review this page periodically for any changes. Changes to these terms are effective when they are posted on this page.

Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of Denmark, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Contact Us

  • If you have any questions about these hosting terms and conditions, please contact us.